Mattress Firm Riverbank at 2447 Claribel Road Ste C, Riverbank, California.

I bought a queen bed from Sleep Train ( now Mattres Firm ) for 1900.00 1 year ago, then went back and bought 2 new twin beds for my kids. I have followed the store and manufactures recommendation of turning the mattress q 1-2months. As I was turning the mattress a few months ago the material at the handle on the mattress came apart. The store said it had a 10 yr warranty. So I called mattress firms warranty office, they sent their person out. He took pictures of the ripped material at the handle and made his report. Received a letter from Mattress firm within 2 weeks denying my claim, stating their " not responsible for the tear in material. " Well then, who is? They built the product, sold the product for alot of money, then state they are not responsible for their product. UNBELIEVABLE!!!!. DON'T BUY FROM MATTRESS FIRM. YOU ARE THROWING YOUR MONEY ANY.